When the Nordic business travellers and buyers had the opportunity to nominate the best Hotel Chain, we at Elite Hotels won first place and won the prestigious title as Best Hotel Chain.
Nordic Business Travel Awards are nominated by the largest companies in the Nordic countries, together with the Nordic Business Travel Associations in Sweden, Norway, Denmark and Finland. The prize winners were announced during the Nordic Business Travel Summit in Copenhagen, 21 March 2019.
"Elite Hotels have for many years been in the top positions and we congratulate the Swedish hotel chain to winning the first place and becoming Best Hotel Chain 2019. It is a prestigious award and in fierce competition with 36 hotel chains the business travelers have ranked Elite Hotels the highest", says Jan Borg, vice president at Nordic Bench.
The award is based on Net Promoter Score, that is, how likely a hotel chain is recommended a friend or colleague. NPS is used as it is the most recognised rating to measure customer satisfaction.
We are proud and grateful for this recognition from the Nordic travel customers. For all of us, from Kiruna in the North to Malmö in the South, we interpret being chosen Best Hotel Chain as a sign that we are well on our way to deliver on our ambition of creating the best hotel experience in Sweden.